General Questions
- How does the Meltek referral program work, and how do I use the referral code/referral link?
- How do I get paid?
- How does the program work?
- Why is my energy dashboard empty?
- Can I have solar and use Meltek? (Con Edison)
- Where is Meltek available?
- What is Rider L, Rider R, Rider T?
- What is net metering?
- How do I save electricity?
- What is the "baseline" against which my energy savings are measured?
- What are networks?
- What happens if I don't save energy during an event?
- What are CSRP and DLRP?
- If I buy my electricity from a different company than my utility, can I still participate in Meltek’s demand response program?
- Am I able to use Meltek in my area?
- Where is Meltek located?
- Is Meltek legitimate?
- Is there a fee to join Meltek?
- How do I change my contact information with Meltek?
- If I'm about to move or if I have moved, how can I update my address and other utility account information?