General Questions
- How do I cancel my enrollment with Con Edison's Bring Your Own Thermostat (BYOT) program?
- How do I log in to Meltek?
- If I'm about to move or if I have moved, how can I update my address and other utility account information?
- How do I get paid?
- What is net metering?
- What are networks?
- What happens if I don't save energy during an event?
- If I buy my electricity from a different company than my utility, can I still participate in Meltek’s demand response program?
- Am I able to use Meltek in my area?
- Is there a fee to join Meltek?
- Do I keep PSEG Long Island as my supplier if I join Meltek?
- Is there anything I need to do once I connect Meltek with my ConEd Account?
- Can my store or business signup with Meltek?
- Do I keep Con Edison as my supplier if I join Meltek?
- Do I keep Orange & Rockland as my supplier if I join Meltek?
- Can I be in both the ConEd BYOT and Smart Usage Rewards Programs?
- How can I increase my rewards?
- Is it free to sign up?
- What are kW and kWh?
- How much CO2 is in a kWh?