General Questions
- Where is Meltek located?
- How does the tree planting option work?
- What does Meltek do with my data?
- Where is Meltek available?
- Why is my energy dashboard empty?
- What is the "baseline" against which my energy savings are measured?
- How do I save electricity?
- How do I cancel my enrollment with Con Edison's Bring Your Own Thermostat (BYOT) program?
- If I'm about to move or if I have moved, how can I update my address and other utility account information?
- What is net metering?
- What are networks?
- What happens if I don't save energy during an event?
- If I buy my electricity from a different company than my utility, can I still participate in Meltek’s demand response program?
- Am I able to use Meltek in my area?
- Is there a fee to join Meltek?
- Do I keep PSEG Long Island as my supplier if I join Meltek?
- Is there anything I need to do once I connect Meltek with my ConEd Account?
- Can my store or business signup with Meltek?
- Do I keep Con Edison as my supplier if I join Meltek?
- Do I keep Orange & Rockland as my supplier if I join Meltek?